Frequently Asked Questions
Everything you need to know about our premium wool essentials
What makes your wool different from standard wool?
We use ultra-fine Merino wool that is sustainably sourced and specifically processed to be itch-free, breathable, and machine-washable while maintaining its natural odor-resistant properties.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns are easy to process through our online portal.
How should I care for my Wool& garments?
To extend the life of your clothing, we recommend washing in cold water on a gentle cycle and laying flat to dry. Avoid bleach and fabric softeners.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Shop Pay.